Motor Dealership Reception Call Answering Motor Dealership Call Centre Telephone Answering Outbound Service, MOT and Sales Calls for Motor Dealerships Armchair Motor - the Motor Industry Call Handling Experts

Reception Overflow and Outbound Calling Services
For the Motor Industry

Mercedes Benz of Edinburgh

"At Mercedes-Benz of Edinburgh, we make a strong stand for customer service and always look for opportunities to improve every area of customer satisfaction. The Armchair overflow service provides accurate measurement of calls taken and works seamlessly as if the team were our very own staff. That’s why I am pleased to give my full recommendation to any business to use this system.
It’s an essential must have service." Graham Affleck, Market Area Director

Harwoods Land Rover

"Many of the changes faced by business today require a partial or complete rethink of the fundamentals of their business, which very often leads us back to customers, loyalty, retention and service levels, as well as ensuring customers get real value. This often starts with communication. Few improvements in a business can have such an impressive impact on profitability, and sustained growth, as ensuring every call is answered. The Armchair service ensures that none of our customers have any issues getting through to Harwoods, 7 days a week." Glyn Woodage, Chief Executive

Porsche Centre Chester

"Armchair Motor have been working with us for the past 3 years covering Service & MOT reminders and special campaigns such as Winter Wheels and seasonal Health Checks. We have been delighted with the results and how they can tailor their service to meet our specific needs. I would recommend Armchair Motor to other Porsche Centres." Steve Hewitt, Aftersales Manager

Armchair Motor – The Call Handling Experts for Dealerships Nationwide

Armchair Motor provides Reception Overflow, Call Centre Overflow and other telephone answering and call forwarding services to motor dealerships throughout the UK. Our Outbound team supports many motor businesses calling customers for After Sales (service, MOT and vehicle health checks), Sales (VIP events and other sales promotions) and Customer Service Calls (customer satisfaction surveys and data cleanse projects).

Furthermore Armchair Motor can, if required, utilise the motor dealership’s own Dealer Management Systems (DMS) to ensure that bookings and other updates are logged immediately without the need for a call back.

We currently support over 250 motor dealerships including a large number within the Top 100 and handle in excess of 100,000 inbound and outbound calls every month.

Contact Us today to find out more.